Our accessibility commitment
We aim to meet WCAG 2.1 Level AA standards and have conducted internal audits using tools like Google Lighthouse and WAVE to identify and fix any accessibility issues. Our most recent audit received a 100/100 score for accessibility on Lighthouse.
While we haven’t pursued formal certification yet, we’ve taken clear steps to make our site more accessible and user-friendly.
Accessibility features
Keyboard navigation (menus and buttons are keyboard navigable)
Screen reader compatibility (tested with tools like VoiceOver)
Semantic HTML5 for structure and meaning
ARIA roles and landmarks for dynamic components
Alt text on all meaningful images
Color contrast meets WCAG AA standards for readability
Forms with accessible labels and error messages
Mobile-responsive layout
Motion reduction for users who prefer reduced motion
Media and videos
Our use of media is designed with accessibility in mind:
Autoplay screen recordings: We use short, muted demo videos (10s max) throughout the site to visually demonstrate product features. These do not include captions but are accompanied by descriptive on-page text that explains each feature or benefit.
Welcome video with captions: Our hero section features a video with audio and spoken narration, embedded via Vimeo. This video is fully captioned to ensure accessibility.
Ongoing commitment
We value accessibility as a core part of our product and brand. While we believe the site meets WCAG 2.1 AA standards, we're always looking for ways to improve and ensure a great experience for everyone.
If you experience any issues or have suggestions for how to make the site more accessible, we’d love to hear from you.
Accessibility support
Email: accessibility@byehotelier.com
Response time: We aim to respond within 2 business days.